Refund and Returns Policy

Refund and Returns Policy

At [Your Company Name], we want you to be completely satisfied with your purchase. If you are not satisfied with your order for any reason, you may return it within 14 days of the delivery date for a refund or exchange.

1. Eligibility for Returns: All items must be returned in their original condition, with all tags and packaging intact. We reserve the right to refuse any returns that do not meet these conditions.
2. Returning an Item: To return an item, please contact our customer service team at [Your Contact Information] to obtain a return authorization. We will provide you with instructions on how to return your item(s) and the address to which they should be shipped.
3. Refunds: Refunds will be issued to the original payment method within 7-14 business days of receiving the returned item(s) and after they are inspected by our team. Please note that original shipping and handling fees are non-refundable.
4. Exchanges: If you would like to exchange an item for a different size or color, please contact our customer service team at [Your Contact Information]. We will do our best to accommodate your request, but we cannot guarantee that the item you request will be in stock.
5. Damaged or Defective Items: If you receive an item that is damaged or defective, please contact our customer service team at [Your Contact Information] as soon as possible. We will provide instructions on how to return the item and will either refund or replace it at our discretion.
6. Final Sale Items: Certain items may be marked as final sale and are not eligible for returns or refunds.
7. Shipping Costs: The customer is responsible for return shipping costs.
8. Contact Us: If you have any questions about this Refund/Return Policy or your order, please contact us at [Your Contact Information].